Welcome to Serendipity HealthCare Consulting!
We are dedicated to improving healthcare access and raising the standard of care for vulnerable and underserved populations.
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When you do business with us, there are three guarantees you can rely on:
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Comprehensive Support — We help clients resolve specific challenges while enhancing operational efficiency through tailored, hands-on consulting.
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Empowered Teams — We foster leadership development and strengthen team confidence to promote effective, sustainable problem-solving.
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Client-Centered Care — We improve quality of life through compassionate, personalized, and dependable nonclinical support services.
SERVICES
The Power of Good Advice
Companion Healthcare
Respite Care for family caregivers
Meal Prep and Planning
Light housekeeping, Conversation
Wellness Check-ins & daily routines
Correctional Healthcare
Standard Operating Procedures
Nursing Standards
Substance Abuse Treatment
Medical Record Review
Leadership
Leadership Coaching
Problem Solving
Clinical Leadership
Operations Management
MY STORY
​I’m Dr. Piper O’Neal, DNP, MSN-Ed., BSN, RN, and the founder of Serendipity HealthCare Consulting, LLC. With over 24 years of experience in correctional healthcare leadership, I now dedicate my work to improving access to care for veterans, older adults, and underserved communities. I earned my Doctor of Nursing Practice from Duquesne University, where my focus was on expanding community-based care access. I’ve also had the privilege of teaching both undergraduate and graduate nursing students.
With additional training in economics from Columbia University, I bring a multidisciplinary perspective to healthcare systems improvement. Through Serendipity HealthCare Consulting, LLC, I leverage my clinical, administrative, and academic experience to advocate for systems-level change—especially for those too often left behind.
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MY VISION
Servant leadership begins with the ability to follow, to understand the needs of others before leading them. For me, nursing and leadership are not paths I chose—they chose me. I believe this is a divine calling. My purpose is to advocate for and protect the health of vulnerable populations, especially incarcerated men and women, by ensuring they receive consistent, comprehensive healthcare that meets the standards upheld in our broader communities
Certifications:
Certified Correctional Healthcare Professional (CCHP)
Six Sigma White Belt Certification (CLSSWB)
Registered Nurse (RN)
Education:
Doctor of Nursing Practice, Clinical Leadership, Duquesne University, PA, 2021
Master of Science, Nursing Education, University of West Florida, 2019
Bachelor of Science in Nursing (cum laude), Keiser University, Tallahassee, FL, 2016
Associate of Science in Nursing, Keiser University, Tallahassee, FL, 2014
Bachelor of Science in Economics, Columbia University, New York, NY, 1997
Professional and Volunteer Affiliations:
National Commission on Correctional Health Care (NCCHC)
American Nurses Association
Zeta Phi Beta Sorority, Incorporated
CONTACT
Let’s Talk About Your Needs.
Whether you’re seeking compassionate companion care or a strategic game plan to elevate your healthcare operations, we’re here — ready to help you create meaningful, lasting change.
Or reach out to me directly by sending an email to: serendipityhcc@gmail.com
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